quality assurance overview

Clinical One is focused on only providing top quality candidates so that you can focus on quality patient care. Our services are Joint Commission certified and compliant with the National Association of Travel Healthcare Organizations.

Clinical One has developed rigorous standards to ensure that quality remains a priority. We hold our contract employees accountable to the same level of service that we expect of ourselves. If one of our contractors fails to meet your expectations, either clinically or professionally, we want to know about it as soon as possible. We value open communication and honest feedback at all times, and will take immediate corrective action to address any deficient performance, unprofessional conduct, or communication concerns. Our Director of Operations, who is also a Registered Nurse, is always on call for employees and clients and can be reached at 800-919-9100.

• Established minimum standards for hire
  At Clinical One, it is important to us that our candidates possess the essential clinical and professional skills to be successful in your institution. Our commitment to this level of quality results in 4 out of every 5 applicants being declined from our program for failing to meet our criteria.
  
  
• Customized screening and credentialing process
  Each of our clients has specific and unique needs. Our candidates undergo rigorous screening to ensure that you always get the caliber of professional you demand.
  
  
• Commitment to quality improvement
  Our focus on quality means continuously improving our staffing services through ongoing quality improvement initiatives that are in line with Joint Commission standards. We are continuously evaluating our candidates, service, and processes through our aggressive performance improvement initiatives.

Our Mission

Clinical One creates careers infused with flexibility, empowerment, and passion that keep people actively working in the healthcare profession, enabling America's healthcare facilities to focus on delivering patient care to their communities.

Our Vision

By committing to growth, Clinical One will play a more significant role in creating fulfilling careers so that we make a bigger difference in alleviating the shortage of providers by keeping more people in the healthcare profession.

Your Mission and Vision

We can only achieve our mission when we truly understand yours! Because of this, we want to hear all about your facility’s culture, mission, and vision so that our staffing solutions can be customized to meet your needs. We recognize that the quality of the service we provide to you has a direct impact on your goals, as well as the quality of patient care being delivered in your community. We take that responsibility very seriously. Your Clinical One Account Manager will want to hear as much as possible about your unique institution, including your past experiences with staffing providers, as well as the goals you are trying to achieve. Whether these goals include a new unit opening, hospital service expansion, implementation of a new electronic medical record system, or just staff augmentation to relieve workforce shortages, Clinical One will work with you to develop a customized staffing solution that will help turn those goals into reality.