Clinical One is committed to continually improving our services and providing our clients with healthcare staffing solutions that meet their strict standards. We are proud to announce that all of our divisions have received certification by the Joint Commission on Accreditation of Healthcare Organizations (JCAHO) under its Healthcare Staffing Services Certification Program. You can find out more about JCAHO’s HCSS certification program directly on the JCAHO website at http://www.jointcommission.org/CertificationPrograms/HealthCareStaffingServices/.

Our goal of certification demonstrates to our clients and employees that we are committed to providing and continuously improving the quality of our staffing services. By undergoing this rigorous evaluation, we hope to provide our clients with a greater level of confidence that the processes within Clinical One have met the stringent requirements set by the Joint Commission. Ultimately, our certification support our clients in their efforts to achieve and maintain their own accreditation and quality standards.

Clinical One has developed a formal performance improvement plan with a goal of continuing to improve upon the service that we provide to our employees and customers. Our Quality Assurance and Improvement Committee meets on a quarterly basis to monitor and evaluate three key elements that have been identified as areas for improvement. These criteria are customer service, employee terminations/request for do not return, and clinical incidents. Your feedback, provided through customer service surveys, traveler/temp employee evaluations, and assistance with investigations on clinical incidents/complaints is crucial to the success of our Performance Improvement Plan.

Please select from the following list to take your specific evaluation:

• Travel Client Evaluation
• Per Diem Client Evaluation
• Case Management Client Evaluation