Are there any additional fees above and beyond the hourly rate?

No. Our hourly rate is an all-inclusive rate that is billed to you based on hours worked by the employee. The hourly rate encompasses the following:

• Hourly salary
• Differentials
• Payroll taxes
• Professional liability insurance
• Worker's Compensation
• Health Insurance
• 401 (k)
• Administrative Fees

What benefits do you provide your per diem employees?

Besides competitive pay rates and work schedules, Clinical One offers our employees exceptional service and support as well as the following unique benefits which are all included in your hourly rate:

• A company-matched 401(k) plan
• Extensive health insurance coverage including medical, dental, vision and life insurance
• An Employee Stock Purchase Plan
• Free direct deposit, pay cards and daily pay
• Referral & Incentive Bonuses
• 24-hour assistance
• Free, unlimited continuing education program

What are your lead time requirements to fill job orders?

Our offices are well staffed 24/7 so that we can provide you with an immediate response to your staffing requests. We work in advance to ensure we always have a large pool of qualified healthcare professionals, fully credentialed and ready to be deployed at any time. Depending on how soon you need staff, we can respond to fill your needs in as little as 15 minutes or less. Extremely urgent needs are often filled while we are on the telephone with you when you are posting it! Staffing needs posted in advance will typically be filled within 48 hours.

What is your cancellation policy?

Clinical One requires a two- (2) hour notice for cancellation. If a facility makes a cancellation of less than two- (2) hours or an employee is sent home due to a scheduling error by the client, Facility will be charged four- (4) hours of billing to compensate the already committed employee.

Is there a fee if we hire one of your per diem employees on a direct hire basis?

Contract Employees must work a minimum of ninety (90) days before being eligible for permanent recruitment (including part-time and internal pool positions) by Facility. Clinical One does require at least thirty (30) days written notice of any intent to offer Contract Employees a permanent position. Clinical One would then assess a placement fee based on the following conversion fee schedule:

Hire Date	RN Specialty	RN General	LPN	C.N.A./MA
90 – 180 Days	$7,500	$5,000	$2,500	$1,000
180 – 365 Days	$5,000	$2,500	$1,500	$500
365 Days	No Fee	No Fee	No Fee	No Fee

For any health care professionals not listed above, Facility and Agency will mutually agree to a conversion fee based upon the position and annual salary being offered to the candidate.

Which locations do you offer per diem service?

We currently have four fully staffed offices in New England that operate in the following cities: West Springfield, Worcester & Braintree, Massachusetts and Providence, Rhode Island. These offices service all of Massachusetts, Connecticut, Rhode Island and the Southern portions of New Hampshire and Vermont. Should your facility be located in a different geographical area and have significant per diem needs, please contact us about setting up a per diem program in your local area.

Can you staff per diem shifts nationwide?

Not always. We do make the best effort to accommodate our nurses and facilities, but regional support is critical in per diem staffing. For short term assignments, 8 weeks or less, exceptions can be made, but normally, per diem business is best maintained in the areas where we have operational presence. Please feel free to contact us regarding your specific situation and needs and we will do our best to provide the staffing solution you require.

We have a contract with another division within Clinical One; can we work with Per Diem as well?

Yes, absolutely. It is our desire to leverage relationships with clients with existing Clinical One business lines.

Will I see a Clinical One staff representative in my facility at all?

Absolutely. Every per diem office has staffing coordinators and other representatives that make periodic visits to each facility to ensure quality control and assurance. Facilities may request additional visits if desired.