Conflict and difficult problems are a reality when patients, their families and healthcare professionals come together in the complex world of healthcare. Whether it is staff to patient, family to staff, patient to staff or between those involved in the caring community, conflict is real and is best dealt with promptly.

We have collected articles and other resources that can help you resolve problems that you may encounter during your career as a healthcare professional.

Problem Resolution
By Melissa Knybel, RN, BSN, Clinical One's Director of Training & Quality Assurance
A guide to common workplace conflicts that an Agency healthcare professional should be aware of.

9 Steps to Conflict Resolution
A 9-step plan of action for conflict resolution in the workplace.