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Client Required Testing

Agency/Travel nurses are frequently asked to prove their competency in their area of specialty. Clinical One does require initial testing at the time of hire and prior to the first assignment, which encompasses multiple choice questions on general clinical knowledge and medication administration. In addition, a client facility may also require additional competency evaluation prior to working at their hospital. Should an agency/travel employee fail their testing, the end result is usually termination from the facility. The following is some basic information on some of the different testing methodologies that our clients are using along with some tips on how you can be successful when asked to take these exams.

And just what is PBDS?
Performance Based Development System (PBDS) was created by Dorothy del Bueno of performance management services. This is a commercially available customized competency assessment process that uses a variety of methods to address the following three areas of competence: Critical thinking abilities, interpersonal communication skills, and technical skills. A nurse’s individual responses are compared to criteria and performance standards developed by the hospital.

Over 500 hospitals currently are using the PBDS system not only to assess new staff nurse hires but to also assess the competency of the travel nurses assigned to their facility.

Traditionally the PBDS is used as tool used to assess nurses during orientation in order to help develop an individualized orientation plan for them based on the learning needs gleaned from the assessment results. However, for travel nurses, the PBDS is used to determine competency, and failing the test often results in termination of the travel contract.

PBDS evaluates interpersonal skills such as customer relations, conflict resolution, team building, and those types of issues. However, the majority of the assessment looks at critical thinking skills.

The program begins with a baseline assessment that consists of a number of exercises in one of four clinical areas: med-surg, critical care, neonatal ICU, and OB ( a tele/IMC nurse would see med surg scenarios) The exercises are done with different formats. Some are pen and paper, some are pictures, but the majority are video vignettes. Basically you are provided with a scenario, played out in the form of a video. Based on what you see and hear, you need to make judgments on what is the probable “diagnosis” and what actions you would take in that situation.

In the critical thinking exercises, various scenarios depicting common clinical situations and complications are presented. Assess the situation as if it was your own patient in that situation. What would you do? Nurses are asked to define the problem, offer a solution and its rationale, as well as prioritize its need for action. This means that the nurse is asked 4-5 questions based on the scenario just viewed in the video. These questions usually include probably medical diagnosis, initial nursing interventions and actions to be taken in response to the scenario.

Interpersonal skills are evaluated by presenting different situations in which a nurse must give a response. Using the example of startling statements, in one situation a physician says, "I don’t know why the administration of this hospital won’t hire any decent nurses when there are plenty of girls out there."

Upon completion of the assessment, it is rated by comparing the employee’s answers to model answers that were developed and validated by nurses at the facility. Core to the PBDS program, this rating system is not a trivial process.

Here are some other potential “scenarios” that you might see as well as the medical diagnoses that you should be aware of:

What would you do if...

  • Family member cardiac arrests in a semi-private room?
  • You are scheduled for an annual evaluation today?
  • Dr. says you have to accompany your Patient to a procedure that may last up to 90 minutes?
  • You have a code at the beginning of shift and family members are still in the room?
  • You have a nursing student to work with you during your shift?
  • There will be a staff meeting in 1 hr?

Things to consider in responding to these scenarios are what you MUST do, SHOULD do, and what you COULD do.

Be familiar with the following medical diagnoses and nursing actions to be taken for these situations including rationale:

  • CVA
  • Renal Failure
  • Intracranial bleed or increased intracranial pressure
  • Chest pain/Acute MI
  • Pulmonary embolism
  • Pneumothorax
  • Digoxin toxicity
  • Ilieus
  • Thrombocytopenia
  • Bladder Retention/Pylonephritis
  • Ketoacidosis and hyperglycemia
  • Pain control

Most importantly, don’t forget to include nursing actions that may seem automatic or obvious.  An example would be a patient with a high digoxin level, exhibiting symptoms of toxicity.  Your first action would be to hold the digoxin.  Another example might be a patient, receiving IV heparin, suddenly starts vomiting blood. You would shut off the heparin drip.

OhioHealth – Grant Hospital
PBDS is a competency validation assessment process that Central Ohio OhioHealth hospitals use for agency personnel, RN/LPN, UAP, Respiratory Therapists. This process validates the person’s ability to apply critical thinking and to evidence safe practice patterns. This assessment is administered during the initial hospital orientation period, prior to on-unit activities including patient care. In accordance with OhioHealth policy, agency employees must meet established criteria with theft PBDS summary rating to continue an agency assignment with OhioHealth.

Agency personnel will review clinical scenarios and exhibit, in written responses, the ability to recognize clinical problems, describe anticipated medical and nursing management, rationale for actions, and recognition of events of urgency. Described below are PBDS segments that may be administered. This is determined by the traveler/agency personnel’s work assignment.

  1. Priority setting exercise: Ability to prioritize and manage events in the clinical setting.
  2. Clinical Judgment exercise: A series of 10 video vignettes that validate problem and urgency recognition, anticipated medical and nursing role-specific management, and rationale for actions. Each video is shown as a separate patient occurrence, and then five minutes is allotted for response time.
  3. PBDS telemetry assessment: The purpose of this assessment is to validate recognition and management of common dysrhythmias. There are 18 slides. Participants are asked to identify and rite the label of the normal or abnormal telemetry strip and write anticipated nursing and medical management for the strip.
An individual’s competency is validated with this established entry assessment process, thus collaboration with peers during the assessment is prohibited.

An individualized summary and orientation action plan is developed and reviewed with the participant during orientation. Further questions or follow up regarding PBDS is managed through the TRIGA she representative for each hospital.

The Performance Based Development System’s company website provides helpful information about the basis for the assessment. www.pmsi-pbds.com

Some helpful hints for orientees at OhioHealth:

  • Include much detail and list all actions you would take even if they seem obvious or automatic.
  • In preparation before coming, for practice, pick a patient and write down a comprehensive assessment of activity and intervention to include a complete thought process
  • Consider that you will be asked to present a problem label which will be a medical diagnosis or a nursing diagnosis.
  • Allow yourself the best possible results by relaxing, sleeping the night before and eating breakfast.
Banner (AZ) Testing
Banner Hospital System also administers multiple choice competency testing at the start of your assignment. This testing is more traditional and tests knowledge more so than critical thinking skills. For Med-Surg nurses the test has 2 parts – medication administration and disease management. The medication administration section includes calculation of dosages, IV drips, and some adverse side effect info. The disease care and management includes questions about lab values (normal and abnormal) including ABG interpretation, renal disease, sepsis, cranial nerves and neuro signs, SIADH, cardiac output (what effects CO), and even a question about dopamine.

The Banner Tele and ICU nurses are required to take an additional rhythm interpretation test which not only includes interpreting cardiac rhythms but also their treatment, risks, and pathology

Baylor (TX) Testing
Comprehensive ICU Cognitive Assessment - TEST BLUEPRINT
The critical care cognitive exam will cover the following areas:

  • Cardioversion / Defibrillation - indications and procedure for each
  • Pulmonary Assessment - Cause and description of abnormal breath sounds, location of pleural versus mediastinal chest tubes
  • O2 Therapy and Airway Adjuncts - Differences b/t low flow and high flow systems (examples of each, room air entrainment), purpose of bronchodilators and mucolytics and patient responses
  • ABGs - Norms for pH, pCO2, HCO3, interpretation of a set of values, predict ABG problem for certain conditions, identify interventions for treating different acid-base disturbances
  • Airway Management - Methods to maintain a patent airway in an emergency, 3 types of airway devices, criteria for extubation
  • Ventilators & Weaning - Terminology, causes of high and low pressure alarms, how to know when your patient is improving through measuring FVC and MIP, considerations for weaning, anything and everything about PEEP, modes of ventilation
  • Central Venous Pressure Monitoring - Normal for mmHg, predicted values for CVP and hematocrit for different conditions, risk factors associated with a central line
  • Arterial Pressure Monitoring - Identify systole-dicrotic notch-diastole on the waveform, patient risks associated with an art line, assessments to be made of a patient with an art line, causes of dampened waveform
  • Pulmonary Artery Pressure Monitoring - Waveform analysis RA vs. PA vs. PAW (recognize these), how to inflate / deflate the balloon, insertion risks, conditions which cause increased and decreased PA values, norms for RVS, RVD, PAS, PAW, where to measure PAW on the waveform based on the mode of ventilation
  • SvO2 - Conditions that would result in an increased or decreased SvO2
  • Cardiac Output - Predicted values (high, low, normal) for different conditions, formula for cardiac output, acceptable vs. not-acceptable curves, 3 key contributors to cardiac output
  • Hemodynamic Profile - SVR, LVSWI, RVSWI, PVR etc. what does each represent, how would you treat SVR or LVSWI if high or low, be able to apply to case studies
  • Blood Products - Description of various products, uses or indications, type of reactions, signs, and symptoms of various reactions (or how do you know when your patient is having a reaction!!)
  • Renal / Fluid and Electrolytes - Sources of excessive loss, signs & symptoms of hypo and hypervolemia, major functions of the renal system
  • Neuro - Define levels of consciousness, describe normal papillary responses, sign & symptoms of increased ICP, decerebrate and decorticate posturing
  • Neuromuscular Blocking Agents - Nursing implications for patients on NMBA, train of four process, percent block for appropriate treatment
  • Immunology and CBC Interpretation - Calculate the ANC with given formula
  • Ethics - Identify members of the Ethics Committee and their role
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